The sign in page is blank
If you are using Google Chrome to sign in on your mobile phone you may see a blank page. Please get in touch and let us know if this is not your case and let us know what type of device and browser you are using.
We are working to resolve this but please do try these workarounds which we have tested and successfully followed to get signed in to Click:
1) Try using a different browser from Chrome eg Safari or Firefox
2) In Chrome use an incognito tab and go to app.greymatterlearning.co.uk
3) For a permanent fix try deleting the Chrome app and reinstalling it.
If you still can't get it to work on your mobile then try using a laptop or desktop to sign in.
Make a bookmark to sign in quickly
Why not take a moment to save a link so you can get to the Sign In page with one easy 'Click'? Once you are on the Sign In page, you can quickly bookmark the page to find it easily in the future. This will save you from having to go the Grey Matter ...
My results page is blank
Please check the drop down on the result page and make sure it is set to Show All...
Elearning is showing a blank screen
Wednesday 31 May - 12:49 Following a system update this morning) learners are unable to view the learning for some of their courses. Our developers are working on this now and we will keep this page updated with the latest information. Please accept ...
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Use the activity report or view the learner profile and then select the course you would like to sign off View the standard or course page and review any evidence which has been added by the learner. If the assessment has been upgraded from the old ...
How do I get my Care Certificate signed off?
The Care Certificate is a nationally recognised standard set by Skills for Care. In order to achieve a Care Certificate, you will need to achieve competence in key practical areas. These are known as the observable outcomes. As a care worker, you ...