How do I download certificates

If you are a learner on Click then click on the "My Certificates" in the menu and you will see all of your available certificates.

If you are a manager and want to download a certificate for one of your staff then you need to find and view the course for each learner.  You can do this through  the activity report or by finding and viewing the learner profile. View the completed course and you will see the certificate at the bottom of the page

Once you can see the certificate select download and follow the instructions. These vary depending on the device, browser and security settings you have enabled. Once the certificate has been saved you will be able to find it in the folder you chose to save it in.  This is usually the downloads folder.

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