Getting started - taking your first course
Welcome to Click!
Before you start any courses. we highly recommend you watch this short video. It's only 3 minutes long and will save you loads of time by making sure you know exactly how to use Click.
You can access Click on your mobile, laptop or PC at any time. Just go to app.greymatterlearning.co.uk
using any modern browser. We recommend Google Chrome, Safari, Microsoft Edge or Mozilla Firefox.
Once you have signed in, take a look at the menu options on the left hand side. If using a mobile device, you will need to click on the three blue lines at the top left of your screen.
the first page you see when you sign in with shortcuts to get to the course you were last working on.
a list of all the courses you can take, as well as the ones you have completed.
My Certificates: download your Certificates here and give feedback on any courses you have completed.
My Profile: change your password.
Training Matrix: check how your manager can see your progress on the Training Matrix. Hint: any red or orange squares mean that you need to complete these courses as soon as possible.
Help Centre: click the blue diamond to open the interactive user guide and Help Centre.
I need to remove a course from a learner
If you are set up as a "manager" on Click, you can now delete courses from a learner's development plan. Step 1 Click on the Activity reports Step 2 Use the filters or click on the column headings to sort the table so you can see the courses you need ...
Why isn't my course showing on the Training Matrix?
If you completed a course and received your certificate, it is possible that the Training Matrix might show your course as blank. Let's find out why this happens and what you can do about it. How does it work? The Training Matrix is designed to show ...
What course should we work on next?
At Grey Matter Learning, we thrive on customer feedback so would love your suggestions for which courses you think we should be working on next. You can see our full list of courses here to check what we already offer. We already have an idea of what ...
How long do your courses take?
Everyone learns at their own pace and has a different level of prior knowledge. This makes it difficult to put a time limit on a course and doing so sets an unrealistic expectation, especially if an individual already has the knowledge to pass the ...
Setting course target dates / deadlines and refresher periods
First find the course you would like to change the date for. There are two ways to do this: 1) Individual courses 1) Use the activity report and use the filters to narrow down your search 2) use the learners page and view the learner record. Once you ...