Can I stop staff from downloading their Certificates.
No - the staff can download their certificates from their certificates folder at any time.
We have specifically designed Click to be complaint with GPDR and Data Protection regulations. Under these regulations staff have a right to access any data which is held on them in our system, including their certificates.
We understand that many employers are concerned that staff will complete their training and then use their certificates to gain employment elsewhere. However, research has shown that staff leave employment for many reasons and that staff retention is improved by giving staff access to ongoing learning and development opportunities. With over 130 courses available on Click there is plenty to keep your staff engaged in meaningful learning whilst you build a positive relationship with them to demonstrate that you are their employer of choice due to the value, support and care which you give them.
How do I download certificates
If you are a learner on Click then click on the "My Certificates" in the menu and you will see all of your available certificates. If you are a manager and want to download a certificate for one of your staff then you need to find and view the course ...
Sessions - creating sessions and tracking learner progress
In these short videos Eddie discusses and demonstrates Sessions. This new feature on Click allows you to add and manage your own learning events on Click. You can even use them to add Supervisions to your training matrix!!! Part 1 - creating sessions ...
My staff member has two accounts, how do I merge them?
It is not currently possible to merge profiles in Click. We recommend making one of the profiles inactive so the learner can only use the one you would like them to use. You can check which profile is the most active by viewing the course progress ...
Setting up access rights for managers
You can set how much access a Manager has in Click in two ways: Group: Choosing which Group they are allocated to Role: Setting their Profile type to: Manager: This Profile type has full access to all Click functions and other Profiles. They are ...
Accreditation of Prior Learning in Click
One of the advantages of using Click is that you have full control over a Learner's progress and can sign off individual Outcomes or whole Sections at any time. If you are going to do this you will need to evidence why you believe the Learner is ...